1
Can I get free samples from Yanhao?
Yes, we offer free standard samples for your quality inspection. You only need to cover the express shipping cost, and we will arrange the delivery within 3 working days.
2
What if there are quality issues with the products?
Yanho takes full responsibility for all quality-related problems. We will provide free replacement, refund or other solutions according to your actual situation to ensure your rights and interests.
3
What is your lead time for production and delivery?
Sample production: 3-7 working days
Custom mold & pattern development: 10-15 days
Mass production for first order: 15-30 days
Repeat orders: 20-30 days (subject to order quantity)
Custom mold & pattern development: 10-15 days
Mass production for first order: 15-30 days
Repeat orders: 20-30 days (subject to order quantity)
4
What is your packaging standard?
We use export-standard seaworthy packaging (wooden pallets + waterproof film + cartons) to ensure safe transportation. We also provide fully customized packaging solutions according to your specific requirements.
5
Do you accept OEM/ODM customization?
Absolutely. As a professional aluminum ceiling manufacturer, we support full OEM/ODM services, including custom size, color, logo, pattern and packaging, to meet your project needs.
6
What certifications does Yanhao hold?
We have obtained ISO 9001 (Quality Management System), ISO 14001 (Environmental Management System), SGS, CE and other international certifications, and our products fully comply with international building material standards.
7
What is your minimum order quantity (MOQ)?
Our standard MOQ is 500㎡ for regular aluminum ceiling products. For custom projects, we can negotiate flexible MOQ according to your actual needs.
8
What payment terms do you accept?
We support T/T (30% deposit, 70% balance before shipment), L/C at sight and other international mainstream payment terms, and can adjust according to long-term cooperation.
Founded in 1993, Shenzhen Yanho Industrial Development Co., Ltd. is a leading enterprise in the metal building decoration sector with more than 30 years of deep cultivation.